Commercial & Personal Lines Administrator, Cork City
We are seeking a detail-oriented and customer-focused Commercial & Personal Lines Administrator to join the Commercial team in South Mall. This dual-role position supports the day-to-day administration of both commercial and personal lines insurance accounts for the team. The successful candidate will work closely with account executives and clients to ensure efficient, compliant, and accurate processing of insurance documentation, policy renewals, quotes, and queries.
Responsibilities
The Ideal Candidate
Responsibilities
- Prepare and issue new business documents, mid-term alterations, renewals, and cancellations for both commercial and personal lines.
- Liaise with insurers and underwriters to obtain quotes, confirm cover, and resolve queries.
- Support clients by providing clear information about policy terms, coverage, and documentation requirements.
- Escalate complex queries or claims to the appropriate account executive or manager. • Assist with preparing personal and commercial insurance quotes, comparing cover and premiums.
- Monitor renewal lists/age debt/offered/pending reports for executives • General administrative duties.
- Comply with CBI, CICA, GDPR regulations as well as internal policies and procedures.
The Ideal Candidate
- At least 2 years’ experience in similar role.
- Hold a commercial insurance qualification.
- Have a high level of accuracy and attention to detail.
- Have excellent communication & relationship building skills.
- Have proven ability to deal with problems and solve them effectively and efficiently. • Have good product & market knowledge.